Part of the European population – and in some countries, a significant part – remains dependent from traditional communication means. Indeed, in 2013, 21% of European households had no access to the internet. While some countries show very high internet penetration rates, a significant part of the population in other Member States have no access to the internet: 46% in Bulgaria, 44% in Greece, 42% in Romania, more than 30% in Croatia, Italy, Cyprus, Lithuania and Portugal.
21% of individuals aged 16-74 in the EU had never used the internet – whether at home, at work or at any other place. Large digital divides remain as regards levels of non-use by country. The highest proportions of the population with no experience of internet use (whether at home, at work or elsewhere) were registered in Romania (42 %), Bulgaria (41 %) and Greece (36 %), and the lowest in Denmark and Sweden (4 %), the Netherlands and Luxembourg (5 %) and Finland (6 %). In four Member States (Italy, Cyprus, Portugal and Poland), about a third of the population are non-users (see graph).
Individuals who have never used the internet, 2013 (% of individuals)